As I will soon be hosting an event with the same title, I thought it might be interesting to give everyone a little taster of what I hope to cover with (a lot of) help from my colleague Mark Smith and some very interesting guest speakers.
By now, everyone has pretty much accepted that Intranets are important and a great way to help bring people closer to people and closer to information. Most businesses have some sort of Intranet and some of us are discussing the importance of ‘socialising’ Intranets and making them more collaborative.
But to understand where Intranets are headed, we have to understand the underlying trends and directions that are influencing our working lives.
Our lives have changed
Consider how the way we live our personal lives has changed over the past two decades: we socialise and make friends online (Facebook), everyone knows where we are (Foursquare), we are available any time (mobile), we buy anything anywhere (ecommerce), we only watch what we want to see (TV on-demand), we share our interest and knowledge (Twitter), we have total mobility (iPads, Smartphones) and we expect all of this at breakneck speed (4G and broadband).
I could go on and on about how our personal lives have been unrecognisably changed by technology…but that is only because I am old enough to remember what our lives were like 20 years ago. Most of the 20-something youngster joining the workforce today don’t know any different.
Our workplace needs to catch up
And yet, if we look at the way we work, very little has changed over the last two decades. In fact, if anything, the speed of organisations’ advancement has slowed down.
What does our office look like today? Pretty much the same as it did in the 1990’s. Back then we had open offices, coffee corners, networks and document drives. Some of us had PCs and others had laptops (ok, a bit bulkier and more expensive). We had email and mobile phones. Sure there have been some changes, but the sad truth is that back then our workplace offered us better infrastructures, connectivity and equipment , whilst today we now have better equipment and connectivity at home.
It is not just about technology but about the way we structure our organisations. As people are becoming smarter, there is less need for traditional business hierarchies. As people start to collaborate, we need to adjust the way we approach targets and job remits. As people begin to share, authority will shift from those with fancy job titles to those with knowledge.
Essentially, the workspace should no longer be a place you go to but a thing you do. The office environment should become an extension of our digital workplace. People will not work 9-to-5 but whenever they are connected. We need to recognise achievements instead of just offering attractive compensation. Mobility (not mobile), collaboration and sharing need to become the focus, and we need to put in place solutions that will allow us to do all this effectively (hint: that is not by email!).
All of this will not be achieved immediately, and we will certainly not have all the answers at the event, but I do hope we will demonstrate ways in which you can start working towards this organisational revolution, and how to ensure your approach is flexible and future-proof enough to meet the challenges of the second decade of the 21st century.
See you there!